Complaint Review

GAR Disability Advocates

Report: #1362900

Submitted:
Mon, March 20, 2017
Updated:
Mon, March 20, 2017
Reported By:
Karen
Hobbs New Mexico USA
Name:
GAR Disability Advocates
Address:
Internet USA Phone:
855-658-6125
Category:
Legal Process Services

GAR Disability Advocates BEWARE! Unkept promises! Horrible customer service! Do not communicate with client! Change case manager constantly!Skeptical if are a legit company! Englewood, NJ Internet


 Initially the process to get started was good! But...it's gone downhill ever since! We have been working on my disability claim less than a year & I'm on my 4th case manager! And each time they've changed, I've been the one who has called them (for another issue) & would be told then that I had been assigned a new one! So, horrible communication, terrible customer service! They would promise to check on my claim & call me back within a certain time period & that never happened! They promised to let me know the outcome of my first claim BEFORE I'd receive the letter from Social Security! Didn't happen! After I received the letter, I had to call them, to see if they'd yet filed an appeal! Promises not kept! It's very, very frustrating and makes me wonder if they are even a legitimate company! I might as well filed on my own and save the fee they will get if I'm approved! I will not recommend using GAR! I called today because my case manager had not called back in the time frame promised, and a very rude woman, Rosemary, hung up on me simply because I asked who I was speaking with! Very unprofessional to say the least! I could go on & on, but I'm sure you get my point...I would not use them again! I have no confidence in GAR!


This report was posted on Ripoff Report on 03/20/2017 01:37 PM and is a permanent record located here: http://m.ripoffreport.com/reports/gar-disability-advocates/internet/gar-disability-advocates-beware-unkept-promises-horrible-customer-service-do-not-comm-1362900. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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