Complaint Review

Huge Lore Website

Report: #1405929

Submitted:
Thu, October 12, 2017
Updated:
Thu, October 12, 2017
Reported By:
Arlene
Miami Florida United States
Name:
Huge Lore Website
Address:
Internet USA Phone:
none
Category:
Internet Fraud

Huge Lore Website scammed, ripped off, false promises, Internet

*Author of original report: Huge Lore Site Owners apologized & fixed all issues promptly!! NOT A SCAM SITE AFTER ALL!!


I was promised delivery of my purchase in 12 to 24 hours. I purchased the undelivered item on the 10 of October, 2017. After the purchase, I received an email notifying me that I would receive my purchase via a download link in 12 to 34 hours but after two days I still had not received anything.

I contacted the email & skype addresses provided but received no response. I then tried to contact them again after 2 days & still received no response. What was strange was when I tried to contact them again after 3 days on Skype, I saw that the HugeLore Skype account was used 10 mins ago! This pissed me off as I repeated tried to video call them & send additional emails. I then decided to check the WHOIS domain info on Namecheap.

On their website they that the company is located in Singapore but the WHOIS info shows that the company & domain were both registered in Panama!! I should have know that something was wrong when I saw no customer support number but I took a risk & was wrong. I would advise everyone to not buy anything from this website as their is no customer support & the company location & origin are very suspect.

 

 


This report was posted on Ripoff Report on 10/12/2017 04:30 PM and is a permanent record located here: http://m.ripoffreport.com/reports/huge-lore-website/internet/huge-lore-website-scammed-ripped-off-false-promises-internet-1405929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

Huge Lore Site Owners apologized & fixed all issues promptly!! NOT A SCAM SITE AFTER ALL!!

AUTHOR: - ()

Dear Ripoff Report,

I am pleased & relieved to report that the Hug Lore Site is not a scam site as I first thought. They had some issues in delivering their products within the timeframes originally promised. I was finally given my promised downloadable purchase, received an apology & explanation as to why the problem occurred in the first place and also was assured that this problem would not occur again with anymore customers going forward. I hold no hard feelings towards them anymore & as long as they keep their promises, I am willing to purchase from them again. 

Finally satisfied customer.

 

 

 

 

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